Last Updated: 12 July 2026

Go Ridez United (“we”, “us”, or “our”) respects the privacy of our customers and is committed to protecting personal information provided to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our self-drive car rental, taxi, and airport transfer services.

1. Information We Collect

We may collect the following information:

Full name
Mobile number
Email address
Residential or billing address
Pickup and drop location
Travel and booking details
Driving licence and identity verification details for self-drive rentals
Vehicle preference and rental duration
Payment and transaction information
IP address, browser information, and website usage data

We may request additional information or documents for customer verification, vehicle handover, fraud prevention, or compliance with applicable laws.

2. How We Use Your Information

We may use your information to:

Process and confirm bookings
Provide self-drive car rental services
Arrange taxi and airport transfer services
Verify customer identity and eligibility
Send booking and service updates
Process payments and eligible refunds
Provide customer support
Prevent fraudulent or unauthorized transactions
Improve our website and services
Comply with applicable legal requirements

3. Payment Information

Online payments may be processed through third-party payment gateway providers.

Go Ridez United does not directly store complete debit card details, credit card details, UPI PINs, or online banking passwords.

Payment transactions may also be subject to the terms and privacy policies of the applicable payment service provider.

4. Sharing of Information

We may share necessary customer information with drivers, vehicle providers, payment processors, technology service providers, or government authorities where reasonably required to provide our services or comply with legal obligations.

We do not sell or rent customers' personal information to third parties for unauthorized commercial purposes.

5. Data Security

We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no electronic transmission or internet-based storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance customer experience.

Customers may manage cookies through their browser settings.

7. Data Retention

We may retain customer, booking, and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.

8. Customer Rights

Customers may contact us to request correction or updating of their personal information.

Requests may be subject to identity verification and applicable legal requirements.

9. Third-Party Services

Our website may use third-party payment, communication, maps, analytics, or other technology services.

The handling of information by such third parties may be governed by their respective privacy policies.

10. Changes to This Privacy Policy

Go Ridez United reserves the right to update this Privacy Policy from time to time.

Any updated Privacy Policy will be published on our website with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions or concerns, please contact us:

Go Ridez United

Address: S-9, 100 Ft Road, Wakal Mata Road, Near D Glanz Hotel, Central Area, Udaipur, Rajasthan – 313001, India

Phone: +91 78776 34178

Email: goridezrental@gmail.com